1. Do you serve clients in all states?
Yes. We provide virtual tax preparation services in all 50 states. You can upload documents and sign your return securely from anywhere in the U.S.

2. How do I get started?
Click “Our Process” on our website to complete the Client Intake Form. Once we review your information, we will contact you with next steps.

3. How much does tax preparation cost?
Pricing starts at $120 for a basic return with one W-2, with additional fees for extra forms or complexity. We will always confirm the final fee before preparing your return.

4. How do I upload my tax documents?
After completing the intake form, you will receive access to our secure client portal by email. You can upload all documents safely in one place.

5. Do you offer a free consultation?
Yes. We offer a free 30-minute consultation, including a preliminary tax fee estimate.

6. How long does it take to complete my tax return?
Typically 3–7 business days after we receive all required documents. Complex returns may take longer.

7. Can you help self-employed or small business owners?
Yes. We serve Schedule C filers and small single-owner businesses.
(For multi-owner corporations with employees, we can provide a referral.)

8. Do you work with military families?
Yes. We specialize in supporting National Guard and active-duty families with tax benefits unique to service members.

9. Do you help taxpayers who speak Thai?
Yes. We offer services in both Thai and English.
We assist the Thai community nationwide, including ITIN and nonresident filings (Form 1040-NR)

10. How do I sign my tax return?
You will review and sign electronically through the client portal before we e-file your return with the IRS.

11. When do I pay?
Payment is required before we electronically file your return.
Secure online payment options are provided with your invoice.

12. Is my information secure?
Yes. We use encrypted systems and an IRS-authorized EFIN to keep your documents private and protected.

13. What if I receive new tax documents after my return has already been filed?
No problem. We can amend your tax return if necessary.
Form 1040-X is used to correct or update previously filed returns. Additional fees may apply depending on the change.

14. Do you offer year-round support?
Yes. We provide guidance throughout the year ,not just during tax season — including estimated taxes, life-event tax changes, and IRS notices.

15. Can I claim my parents or relatives as dependents?
Possibly. It depends on their income, residency, and whether you provided more than half of their financial support during the year.
We can review your situation during the consultation to determine eligibility.

16. Do you prepare state tax returns too?
Yes. State tax preparation is included when required for your filing.
We support all U.S. states that have an income tax.